When and what we may collect
We will collect only collect that much information what may be required to send you our shipping quotes, work on the actual shipment, and improve your shipping experience on this website. We will always use legal and appropriate methods to collect your personal information.
However, you should acknowledge that cookies are very instrumental in resolving technical issues and making this website function properly. If you reject cookies from this website, certain features may not be available or you may not be able to use this website at all.
How we may use your information
We mainly collect your personal information for quickly process your transactions and effectively communicate when required. Your personal information may be compiled in the form of a shipping document and shared with the collaborating partners, service providers, affiliates, custom offices, and other third parties who need the document for processing your shipment. Some information may also be shared or provided to the customs offices by phone, fax, email, or other media. We may use your personal information for the following purposes:
Sharing and Disclosure
Japan Luggage Express Ltd shall be entitled to share your personal information with its trusted partners, service providers, and other third parties in relation to the services being offered on this website. For example, we may share your personal information with packaging companies, packaging materials suppliers, domestic transporters, airlines, ocean carriers, marine or air insurance companies, customs offices, customs brokers, and other government bodies, companies or organizations that make it possible to ship your goods in a hassle-free manner or require information to help you move from Japan to almost anywhere in the world.
As a policy, Japan Luggage Express will not share any additional information with such third parties except what may be required for handling your shipment. When sharing your personal information with our hosting partners, service providers, and other third parties who make it possible to smoothly run this website, conduct our shipping and related business, and perform/deliver the requested services by our users and clients, we will take reasonable efforts to ensure that your privacy is not compromised. All such third parties will be obligated to maintain the confidentiality of your personal information. When feasible, your personal information will be aggregated to make it anonymous before sharing with the service providers and other third parties.
We will never sell, lease, share, or disclose your personal information to the marketing companies or other third party service providers unless you consent to receive custom offers and special deals from such third parties. You can revoke your consent, in case you have already consented, by following the unsubscribe link at the bottom of such commercial emails.
However, Japan Luggage Express reserves a right to share or disclose any record, communication, personal identity, information or content to relevant authorities or other third parties when it believes that such disclosure is necessary to comply with the legal processes, enforce the site policies, or protect its rights, property or safety. When permitted and/or required by applicable laws, we may disclose your personal information to the government bodies, courts, and law offices.
Resumes:when you fill out an online form on this website to apply for any position in our company, the submitted profile shall be deemed as non-confidential information. However, we will never use your submitted resume for marketing or any other purposes regardless whether you directly submit your resume or we receive such applications through job magazine or other third party websites.
We have implemented every feasible security procedure and protocol to ensure that your personal information on this website is never compromised. We regularly review these security procedures and protocols.
When contracting third party vendors or service providers, we always prefer reputed and experienced companies who have excelled in their abilities to handle their operations.
We never collect or retain your credit card numbers.
If you have any questions or privacy issues, please write to our privacy officer at info @jluggage.com. You can also reach us at:
Japan Luggage Express Ltd.
Kashiwa, Chiba 277-0843